SAP Digital Lockers » Frequently Asked Questions

How do the Digital Lockers work?
All our Digital Lockers are self-serve, on-demand and available 24/7 via our website. You can read at your own pace from anywhere where you have internet access.  You can also download many of the materials to take offline. All lockers include Word documents, PDF documents, PowerPoint presentations and Videos.  Content is updated weekly and everything is searchable.  Materials in the locker are for all skill levels, from beginner to expert.  Each locker has a specific category called 'for Beginners' which is a great place to start if you're new to SAP. 

How can I pay for my Locker(s)?
Typically our lockers are purchased through the Shopping Cart and a checkout process that uses PayPal.  Clients simply use their PayPal account or a major credit card to pay for their Lockers.  Multi-license, multi-user or Corporate clients requiring a PO or invoicing process can contact us here.  If you have any questions about our payment process please contact us.

How long will I have access to my Digital Locker(s)?
All lockers are valid for 1 full year. While your Locker subscription is active you can access content as many times as you like.  Lockers will renew automatically.  You can cancel at anytime to avoid renewal by simply contacting us. Customers who paid via PayPal can update their payment schedule directly from their PayPal account.

What are the technical requirements to take the SAP training courses?
Any recent computer will work just fine. We do recommend a high-speed internet connection but it is not necessary. A computer that can display Word documents, PowerPoint documents, PDFs and online vidoes should fulfills all technical requirements. Give it a try and click here for the demo locker content.  Free viewers to all content (.docx, .ppt, .pdf,  or videos) can be found online via a quick search with Google.  If you're having any issues please contact us.

Can I use more than one computer to access my Digital Lockers?
You can.  You can use any computer and switch back and forth (i.e. between a work computer and a home computer) - however, you may not share your User ID with another person.

Do you have a money-back guarantee?
Yes, we do! There is no risk to you.  Purchase one Digital Locker and interact with the content. If you are not completely satisfied simply tell us in the first 7 days and we'll refund your purchase price for any one Digital Locker. We want you to be happy with our service.

http://www.traxionconsulting.com

http://www.traxionconsulting.com